Daniel Zaitzow

Co‑Founder & Head of Operations

Vancouver, CA.

About

Strategic operations and customer‑experience leader with a strong foundation in talent acquisition, logistics, and hospitality management. As Co‑Founder & Head of Operations at ContentBlocks (now rebranding as Outcome), I build scalable, personalized learning and content experiences and drive operational excellence across teams.

Work

ContentBlocks (rebranding as Outcome)

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Co‑Founder & Head of Operations / Customer Experience

Vancouver, British Columbia, Canada

Summary

Co‑founded ContentBlocks (now Outcome), an AI‑powered platform transforming content into personalized interactive experiences (quizzes, learning modules, funnels). Lead operations, customer experience, and go‑to‑market strategy.

Highlights

Built scalable operations infrastructure from the ground up in a 2–10 person startup environment ([ca.linkedin.com](https://ca.linkedin.com/company/content-blocks?utm_source=openai))

Launched 'Outcome' product on Product Hunt as Head of Customer Experience, achieving Product of the Day recognition ([ca.linkedin.com](https://ca.linkedin.com/in/daniel-zaitzow-595267112?utm_source=openai))

Oversee affiliate and partner program communications (e.g., affiliate inquiries via dan@contentblocks.com) ([contentblocks.com](https://www.contentblocks.com/affiliate?utm_source=openai))

Spring Financial

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Head of Recruitment / Senior Talent Acquisition Specialist

Vancouver, British Columbia, Canada

Summary

Led recruitment and talent acquisition strategies for a fast‑growing financial services firm (201‑500 employees).

Highlights

Directed full‑cycle recruitment across multiple functions to support rapid scaling ([peerlist.io](https://peerlist.io/dzaitzow/resume?utm_source=openai))

Canada Drives

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Talent Acquisition Specialist

Vancouver, British Columbia, Canada

Summary

Managed talent acquisition for a leading automotive retail technology company (501‑1000 employees).

Highlights

Executed recruitment strategies to source top talent across verticals ([peerlist.io](https://peerlist.io/dzaitzow/resume?utm_source=openai))

TED Conferences

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Logistics Specialist – Staffing & Security

Vancouver, British Columbia, Canada

Summary

Coordinated staffing and security logistics for events at TED Conferences.

Highlights

Managed logistic workflows ensuring smooth event delivery ([peerlist.io](https://peerlist.io/dzaitzow/resume?utm_source=openai))

DBA Consulting

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Independent Consultant

Vancouver, British Columbia, Canada

Summary

Provided consulting services across operations, recruitment, and logistics for various clients.

Tap & Barrel Group

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Restaurant Manager

Vancouver, British Columbia, Canada

Summary

Oversaw operations and team management in a high‑volume hospitality environment.

Nettune Inc.

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Business Manager

Basking Ridge, NJ, USA, New Jersey, US

Summary

Managed business operations for IT services firm in US and Canadian markets.

Education

Langara College

Vancouver, British Columbia, Canada
→
Bachelor of Business Administration (BBA) Business Management & International Business

Skills

Operations Management

operations, leadership, strategic planning, logistics management.

Talent Acquisition & Recruitment

talent acquisition, recruiting, staffing, interviewing, sourcing.

Project & Process Management

project management, business process outsourcing, time management.

Enterprise Tools & Productivity

Microsoft Excel, PowerPoint, Word, Microsoft Office.

Customer Experience & Engagement

customer service, communication, coaching, team leadership.